Shipping policy
Shipping Policy
Processing Times
All orders are processed within 1–3 business days after payment has been received. Orders are not shipped or delivered on weekends or public holidays.
During busy periods, processing times may be slightly longer.
Shipping Rates & Delivery Times
We currently ship from the United Kingdom.
United Kingdom
Standard Delivery
- 3–5 business days
- £4.99
Free Delivery
- Available on orders over £50
- 3–5 business days
Delivery times are estimates and may vary depending on Royal Mail services and other factors outside our control.
Order Tracking
Tracking information will be provided where available once your order has been dispatched.
Incorrect Shipping Information
Customers are responsible for ensuring that their shipping address is accurate when placing an order. Caecilian Club is not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Orders
If your order arrives damaged or appears to be lost in transit, please contact us within 14 days of the expected delivery date at:
We will work with the carrier to investigate and assist where possible.
Contact Information
Caecilian Club
caecilianclub@outlook.com